Enhanced Contract Site
QA Program
For 25 years, Hughes Associates, Inc. has been responding to the Navy’s needs for the same type and variety of tasks described in the SOW. We propose to continue utilizing the same matrix-type management approach that has served so well in the past.
The matrix approach was developed specifically for research, engineering, and service projects where project teams with relatively short life spans and part-time staffing are common. Each employee is responsible laterally to a Program Manager as well as to an “upward” supervisor in his or her technical field. The Program Manager is responsible for insuring the quality of performance on the task. The supervisor is responsible for administrative supervision of the employee.
To further guarantee quality performance, HAl has a Technical Director (or his designated representative), a Corporate Safety Officer, and an Operations Officer, The Technical Director is responsible for final review and approval of all reports, documents, test plans and reports. The Safety Officer is responsible for final review and approval of safety aspects of all test plans. The Operations Officer is responsible for insuring that projects are completed on time and on budget and serves as overall coordinator for the entire contract.
At the initiation of a project, an HAI Program/Project Manager is assigned, and objectives are discussed and finalized with the assigned mission area technical personnel and the sponsor. A plan is developed to detail the approach, scope, and timing of the project. Statistical designs of experiments or pre-test modeling, when appropriate, are used in the task planning.
By providing a designated Program/Project Manager, the client has a single HAI point of contact to resolve any issues or problems that may arise. Since this Project Manager handles budget, schedule, and technical aspects of the task, a single point of contact for problem resolution is available. The client always has the option to have the HAI Operations Officer mediate any disputes or disagreements. This approach has worked well on our multi-faceted government contracts.
